Property management

    Airbnb property management in the Dominican Republic

    We run your short-term rental apartment or villa end to end: listing setup and optimization, dynamic pricing, guest communication, cleaning, maintenance and transparent monthly reporting.

    What we solve for owners

    Low or inconsistent occupancy

    Wrong pricing, weak photos and an incomplete listing cost you nights every month. We rebuild the listing and adjust rates by season, weekday and local events.

    Guests left waiting

    Bookings are lost in the first unanswered hour. We cover guest communication continuously, in Spanish and English.

    Reactive cleaning and maintenance

    We coordinate turnovers with checklists, amenity restocking and inspections, and fix maintenance issues before they turn into bad reviews.

    No financial clarity

    You get a monthly statement with revenue, expenses, commission and occupancy. No hidden charges.

    What management includes

    One team accountable for the whole short-term rental cycle.

    Listing & photography

    Listing creation or optimization on Airbnb, Booking and Vrbo, with conversion-focused copy and a photo session.

    Dynamic pricing

    Rates reviewed against demand, season, competition and local events to maximize revenue per available night.

    24/7 guest care

    Fast replies before, during and after the stay, coordinated check-in and incident handling.

    Cleaning & laundry

    Hotel-standard housekeeping, inventory control and amenity restocking.

    Maintenance & vendors

    Local technician network, issue tracking and photo reports for every intervention.

    Reporting & claims

    Monthly owner statement, payout reconciliation and damage claim handling on the platforms.

    What we manage in the Dominican Republic

    We take on properties that are guest-ready, or that can be after a short preparation. These are the property types we operate today.

    Apartments and studios

    One- to three-bedroom units in buildings with or without amenities. The highest-turnover format, where dynamic pricing makes the biggest difference.

    Villas and houses

    Properties with a pool, yard or shared areas that need continuous maintenance, landscaping and staff coordination.

    Penthouses and premium units

    High-rate homes where photography, guest screening and the arrival experience decide the review.

    Projects and multi-unit portfolios

    Several units from the same owner or investor, run with shared inventory, calendars and consolidated reporting.

    Pre-construction and handover units

    We guide furnishing, initial inventory and listing launch so the unit earns from its first month.

    Mid-term stays (30+ nights)

    Executives, relocations and longer stays when the season or area justifies it, blended with short-term rental.

    What we don't manage

    • —Properties without condo approval for short-term rental
    • —Unfurnished homes with no setup budget
    • —Traditional annual leases with no short-term component
    • —Properties outside our operating areas

    How we start

    1. 01

      Free evaluation

      We review area, property type and revenue potential, and tell you honestly whether short-term rental is the right fit.

    2. 02

      Setup

      We define amenities, inventory and photography, and get the property guest-ready.

    3. 03

      Multichannel listing

      We publish and sync calendars across Airbnb, Booking, Vrbo and direct booking.

    4. 04

      Operations & reporting

      We run day-to-day operations and send monthly results with occupancy, revenue and expenses.

    How our commission model works

    We charge a percentage of booking revenue: if your property doesn't earn, neither do we. The reference range is 20% to 25%, and the final rate depends on property type, area and the services included. It is not a universal fee — we confirm it in writing after the evaluation.

    Calculation baseBooking revenueApplied to the revenue collected per stay, after platform fees.
    Reference range20% – 25%Typical range for full-service management. Multi-unit or high-turnover properties can fall below it.
    Fixed monthly feeNoneNo monthly retainer for management. No bookings, no commission.
    Cleaning and laundryCharged to guestBilled inside the reservation. Owners don't absorb turnover cleaning.
    Maintenance and repairsAt costDeducted from the payout with photo reporting. Above a set amount we ask for your approval first.
    Owner payoutMonthlyStatement with revenue, expenses, commission and occupancy, plus the balance transfer.

    The figures above describe our standard model as a reference, not a closed offer. You receive your exact rate in the proposal that follows the free property evaluation.

    Why owners choose us

    • —Professional operations since 2016
    • —Local team across the main tourist areas
    • —Our own management software: HMS OS
    • —Transparent commission and expenses, no fine print

    Frequently asked questions

    What does the Airbnb management service include?

    It includes listing setup and optimization, photography, dynamic pricing, 24/7 guest care, cleaning and laundry coordination, maintenance, claims handling and a monthly report with revenue and expenses.

    Which areas do you manage properties in?

    We manage properties in Santo Domingo, Punta Cana, Cap Cana, Casa de Campo, Bayahíbe, Juan Dolio, Boca Chica, Las Terrenas, Puerto Plata, Santiago de los Caballeros and Jarabacoa, and evaluate other areas depending on demand volume.

    Do I need to furnish the property first?

    Yes, the property must be furnished and equipped. We provide a minimum amenity and inventory list, and can coordinate purchasing and setup.

    Can I use my property whenever I want?

    Yes. You block the dates you need from the owner portal and we respect your calendar, as long as there are no confirmed bookings.

    How long until the first bookings?

    With the property ready and photos done, the listing usually goes live within days and first bookings typically arrive in the first weeks, depending on area and season.

    Want to know what your property can earn?

    Message us on WhatsApp with the area and property type and we'll give you an honest evaluation.